A
AccentureRRN00017022 – Service Desk Associate
At a glance
- Company:
- Accenture
- Job Role:
- Service Desk Associate / L1 Technical Support
- Qualification:
- Minimum 15 years of full-time education, as specified in the official Accenture vacancy.
- Experience:
- 0–2 years
- Salary/CTC:
- Not disclosed
- Location:
- Bengaluru, Karnataka
- Category:
- IT Jobs
- Job Type:
- Full-time; rotational shifts
About this opportunity
Accenture's Job No. 14067263 seeks a Service Desk Associate in Bengaluru for entry-level technical support. The associate provides L1 voice, email, chat and remote-desktop assistance, troubleshoots everyday hardware and software issues, records incidents and resolutions in IT service-management tools, and coordinates with the team to meet service commitments. The vacancy specifically mentions Microsoft 365, Active Directory, ticketing workflows and professional customer communication. The role is office-based, with 24x7 rotational coverage and possible US/night shifts, weekends and public holidays.
Skills & requirements
IT service desk; incident management; ITSM tools; ServiceNow or BMC Remedy; Microsoft 365; Active Directory; Windows troubleshooting; SLAs; remote support; customer communication.
Eligibility
Candidates with 0–2 years in IT service desk or technical support and at least 15 years of full-time education. Ability to work office-based rotational shifts in Bengaluru is important for this specific vacancy.
Selection process
The vacancy does not state interview stages or exact assessment dates. Accenture's application portal provides the recruitment steps for applicants who proceed.
D2DJobs editorial guidance
D2DJobs note: This position is IT technical support, not software development. Applicants may prepare examples of help-desk incident triage, Windows or Microsoft 365 troubleshooting, ticket documentation and handling difficult support calls. Accenture warns candidates not to pay money for employment.
View official employer posting ↗ (Official employer posting)
D2DJobs last checked this source on 13 Oct 2026.
How to apply
Use Accenture's official Job No. 14067263 vacancy page, select Apply for this job, and complete the company application form or sign in when prompted. Review the Bengaluru on-site and rotating night-shift expectations before submitting. Keep the application reference for further communication.
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